"EXSYS stands head and shoulders above all other expert system tools in the useability race and robust functionality." Do to the wide-spread implementation of expert system tools and system deployment DuPont has realized over a billion dollars in savings.
Ed Mahler, Manager of IT and Strategic Planning at DuPont for 23 years.
"The (expert system) maintenance cost was less than one tenth of the achieved cost avoidance. The US Air Force Oil analysis programs reported a total cost avoidance figure of $15 million dollars in F-16 engine damages. A conservative estimate for the total cost avoidance generated in the USAF by oil analysis would be over $100 million dollars."
Machinery Oil Analysis - Methods, Automation & Benefits, Larry A Toms
"Industry and military users have reported that the Asbestos Advisor has been used by up to 80,000 businesses in the first year on the Internet. OSHA's Interactive Expert Advisors were a top finalist in the American Government Awards."
"Still running and providing enormous savings over the last 12 years, Canadian Pacific Railroad uses an expert system to predict component failure in diesel locomotive engines. The system has been highly successful at CP and has saved the company hundreds of millions of dollars."
Canadian Pacific Railroad
"Firms believe online advice is necessary and immediate next step to further enhance their online customer relationships."
"With expertise growing in importance, firms will retain as much specialized know-how as hey can. Now is the time to establish relationships with subject gurus whose knowledge can be bottled and shipped to your customers."
"Firms that master the ability to industrialize their expertise will be able to introduce high-end services to the mainstream retail market."
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