KM World 100
Exsys Selected by KMWorld

100 Companies That Matter
in Knowledge Management in 2013

“The compilation of the list is a yearlong collaborative effort among colleagues, analysts, system integrators and a select group of users, with more than 1,000 companies considered. We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement.

Firms like Exsys are dedicated to understanding what their customers need and delivering elegant, proven technology for the requirements of the knowledge economy. They have demonstrated an unwavering commitment to their customers by helping to harvest an organization’s collective intelligence in order to best serve its entire constituency chain.”

Hugh McKellar, Executive Editor

View From The Top
Dustin Huntington - President, Exsys Inc.

Expert Systems - The Best Way to Automate & Deliver Knowledge Assets

Dustin Huntington

The vast majority of the decision-making tasks employees and customers must perform can easily be done when assisted by experienced "experts". The problem is lack of access to the resources that have that expertise. It is impossible to have experts available for everyone, but it is very feasible to deliver many aspects of their expert knowledge online 24/7. The solution is accessible systems that interact with people to give specific advice and recommendations. This increases efficiency, cuts costs, enhances customer service and spurs growth by enabling new workforce capabilities, training and revenue streams.

Non-programmer domain experts can build Exsys Corvid® systems. They are automated, computer programs that emulate the interaction a person would have talking to a human expert to get precise, situation-specific advice and recommendations. This technology is particularly effective for interactive web sites in providing advice for diagnostics, product support, regulatory compliance, pre-sales advice, web site "concierge", smart questionnaires – any area requiring decision support and knowledge dissemination.

Corvid systems provide consistent, current recommendations, integrate with other web and IT resources, automatically generate reports and documents and enable various web site self-services. They can be run on various platforms, in multiple languages and integrate with a variety of rich-media user interfaces.

For over 29 years Exsys Inc has been helping businesses and government agencies deliver advanced knowledge automation systems. Our case studies illustrate the many successful ways Exsys systems have been used to provide thousands of knowledge distribution solutions for all levels of needs - from individuals to small businesses, and Fortune 100 companies to many government/military branches. Contact us today to discuss your knowledge automation needs and to set up a live-demo web conference where we can build a sample system of the project you have in mind.