The vast majority of the decision-making tasks employees and customers must perform can easily be done when assisted by experienced "experts". The problem is lack of access to the resources that have that expertise. It is impossible to have experts available for everyone, but it is very feasible to deliver many aspects of their expert knowledge online 24/7. The solution is accessible systems that interact with people to give specific advice and recommendations. This increases efficiency, cuts costs, enhances customer service and spurs growth by enabling new workforce capabilities, training and revenue streams.
Non-programmer domain experts can build Exsys Corvid® systems. They are automated, computer programs that emulate the interaction a person would have talking to a human expert to get precise, situation-specific advice and recommendations. This technology is particularly effective for interactive web sites in providing advice for diagnostics, product support, regulatory compliance, pre-sales advice, web site "concierge", smart questionnaires
– any area requiring decision support and knowledge dissemination.
Corvid systems provide consistent, current recommendations, integrate with other web and IT resources, automatically generate reports and documents and enable various web site self-services. They can be run on various platforms, in multiple languages and integrate with a variety of rich-media user interfaces.
For over 29 years Exsys Inc has been helping businesses and government agencies deliver advanced knowledge automation systems. Our case studies illustrate the many successful ways Exsys systems have been used to provide thousands of knowledge distribution solutions for all levels of needs - from individuals to small businesses, and Fortune 100 companies to many government/military branches. Contact us today to discuss your knowledge automation needs and to set up a live-demo web conference where we can build a sample system of the project you have in mind.